Privacy Policy

1. Overview

1.1 356jl Casino is committed to protecting the privacy and personal data of every player on our platform. We understand that Filipino players entrust us with sensitive information, and we take that responsibility seriously.

1.2 This Policy applies to all personal information collected through the 356jl website, mobile platform, customer support channels, and any other touchpoints through which you interact with 356jl.

1.3 This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, which together govern your use of the 356jl platform.

1.4 356jl acts as the personal information controller in respect of the data collected through the platform. Our designated Data Protection Officer (DPO) can be contacted at the details provided in Section 13 of this Policy.

2. Personal Data We Collect

2.1 356jl collects the following categories of personal data:

2.2 356jl does not collect sensitive personal information beyond what is strictly necessary for identity verification, regulatory compliance, and responsible gaming obligations.

3. How We Collect Your Data

3.1 Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal request, contact customer support, or participate in a promotion.

3.2 Automatically — through cookies, web beacons, log files, and similar tracking technologies when you access and use the 356jl platform. This includes your IP address, device identifiers, and browsing behavior within the platform.

3.3 From third parties — including identity verification service providers, payment processors (such as GCash and PayMaya), fraud detection services, and PAGCOR or other regulatory bodies where required by law.

3.4 From your use of the platform — gaming activity, transaction records, and responsible gaming tool usage are recorded automatically as part of normal platform operations.

4. Purpose of Processing

4.1 356jl processes your personal data for the following purposes:

• Account registration and management — to create and maintain your 356jl player account;
• Identity verification (KYC) — to verify your identity and age (21+) in compliance with PAGCOR regulations and Philippine anti-money laundering laws;
• Payment processing — to process deposits and withdrawals via GCash, PayMaya, and Philippine bank transfer;
• Game provision — to deliver the games, features, and services available on the 356jl platform;
• Fraud prevention and security — to detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct;
• Responsible gaming — to monitor gaming behavior, enforce deposit limits and self-exclusion requests, and identify players who may be at risk of problem gambling;
• Customer support — to respond to your inquiries, complaints, and support requests;
• Marketing and promotions — to send you relevant promotional offers and updates, where you have consented to receive such communications;
• Legal and regulatory compliance — to comply with applicable Philippine laws, PAGCOR requirements, and court orders;
• Platform improvement — to analyze usage patterns and improve the 356jl platform experience.

5. Legal Basis for Processing

5.1 Under the Data Privacy Act of 2012, 356jl processes your personal data on the following legal bases:

• Contractual necessity — processing required to perform our obligations under the Terms & Conditions you have agreed to, including account management, game provision, and payment processing;
• Legal obligation — processing required to comply with PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and other applicable Philippine laws;
• Legitimate interests — processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your privacy rights;
• Consent — processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Disclosure

6.1 356jl does not sell, rent, or trade your personal data to third parties for their own marketing purposes.

6.2 We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors — GCash, PayMaya, and Philippine banking partners, to process your deposits and withdrawals;
• Identity verification providers — third-party KYC and age verification service providers;
• Game software providers — licensed game developers whose titles are available on the 356jl platform, to the extent necessary for game delivery and fairness auditing;
• Fraud and security services — providers of fraud detection, cybersecurity, and anti-money laundering screening tools;
• Regulatory authorities — PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies, where required by law or court order;
• Professional advisors — lawyers, auditors, and accountants, subject to professional confidentiality obligations;
• Business successors — in the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to equivalent privacy protections.

6.3 All third-party service providers engaged by 356jl are contractually required to process your personal data only for the specified purpose and in accordance with applicable data protection law.

7. Data Retention

7.1 356jl retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations.

7.2 In accordance with PAGCOR requirements and the Anti-Money Laundering Act, transaction records and KYC documentation are retained for a minimum of five (5) years following the closure of your account or the completion of the relevant transaction, whichever is later.

7.3 Gaming activity logs and responsible gaming records are retained for a minimum of three (3) years to support dispute resolution and regulatory audits.

7.4 Marketing consent records are retained for the duration of your account and for one (1) year following account closure.

7.5 Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 356jl's data disposal procedures.

8. Data Security

8.1 356jl implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 356jl platform;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis;
• Regular security audits, penetration testing, and vulnerability assessments;
• Multi-factor authentication for administrative access to systems containing personal data;
• Incident response procedures for detecting, reporting, and managing personal data breaches.

8.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 356jl will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act of 2012.

8.3 While 356jl takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

9. Your Data Privacy Rights

9.1 Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by 356jl:

• Right to be informed — to be notified of how your personal data is collected and processed;
• Right of access — to request a copy of the personal data 356jl holds about you;
• Right to rectification — to request correction of inaccurate or incomplete personal data;
• Right to erasure — to request deletion of your personal data, subject to legal retention obligations;
• Right to object — to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation;
• Right to data portability — to receive your personal data in a structured, commonly used format;
• Right to lodge a complaint — to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

9.2 To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 13. We will respond to your request within thirty (30) days, or within such extended period as permitted by law.

9.3 We may need to verify your identity before processing a data rights request to ensure we do not disclose personal data to an unauthorized party.

10. Cookies & Tracking Technologies

10.1 356jl uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyze usage, and deliver relevant content. The following types of cookies are used:

• Strictly necessary cookies — essential for the platform to function, including session management and security tokens. These cannot be disabled.
• Functional cookies — remember your preferences such as language settings and game lobby layout.
• Analytics cookies — collect anonymized data about how players use the platform to help us improve the user experience.
• Marketing cookies — used to deliver relevant promotional content. These are only set with your consent.

10.2 You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 356jl platform.

10.3 356jl does not use cookies to track your activity on third-party websites outside of the 356jl platform.

11. Minors & Age Restriction

11.1 The 356jl platform is strictly intended for individuals who are twenty-one (21) years of age or older, in accordance with Philippine law. 356jl does not knowingly collect personal data from individuals under the age of 21.

11.2 If 356jl becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account.

11.3 If you believe that a minor has registered an account on the 356jl platform, please contact our support team immediately so that we can investigate and take appropriate action.

12. Changes to This Policy

12.1 356jl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements.

12.2 When material changes are made, we will notify registered players via email or a prominent notice on the platform prior to the changes taking effect. The date of the most recent revision is displayed at the top of this page.

12.3 Your continued use of the 356jl platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you must cease using the platform and may request account closure by contacting customer support.

13. Contact & Data Protection Officer

13.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our Data Protection Officer:

13.2 You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.